What Cling Works does today, and what’s next.

A phone app for the people not at a desk

Coming: Approvals, a new enquiry captured as a photo or a voice note, and where an order has got to — on the phone of whoever is not sitting at a desk. The full app for every role follows in the Mobile app phase.

A home screen for each role

Coming: The app opens on your own work — the storekeeper on goods waiting at the gate, the supervisor on the floor, the owner on what needs a decision — and installs from the browser with no store needed

Owner and approver on the phone

Coming: Approvals with the document behind them, today's exceptions and the daily summary, with a notification the moment something is waiting for you

Sales on the road

Coming: Capture an enquiry as a photo of the drawing or a voice note, see the customer's whole history, resend a quote, and check in to a visit on your beat by location

Stores and goods receipt on the phone

Coming: Receive goods against the purchase order with photos, release from quality hold, issue to a job and count stock by scanning — even where there is no signal

Shop floor on the phone, in the floor's language

Coming: The supervisor's board, downtime and shift report; the operator's own job card, scrap and attendance in Hindi, Marathi, Gujarati or Tamil — working offline

Dispatch and drivers

Coming: Pick and pack by scan, the trip's stops, and proof of delivery with a photo, signature or code, the place and the time — saved even without a signal

Service engineers in the field

Coming: Today's service and maintenance-contract visits, warranty looked up by scanning the serial plate, spares used, photos and the customer's sign-off — offline on site

Accounts and people on the phone

Coming: What is due today with a payment link to share, receipts and bill approvals; leave applied for and approved, attendance and safety incidents with photos

Works without a signal

Coming: What you record offline is kept on the phone and saved when the signal returns, never twice; anything that can no longer be saved is shown to you with your entry intact, not lost

Devices you can see and sign out

Coming: Every phone signed in to your workspace listed, signed out from the office in one click, with everything it held wiped; nothing from one workspace is ever kept on a phone after switching to another

Dealers ordering from their phone

Coming: Your dealer portal on the dealer's home screen with its own icon, and reordering from what they bought last time

Android and iPhone store apps

Coming: A listing on the Play Store and the App Store, with native scanning and background upload — if customers need it beyond the installable app

Samples for each buyer, to approval

Coming: Every sample per buyer and style with its photos, swatches, lab dips and finish panels, the buyer's comments round by round, the cost and the courier — and the approved one kept as the reference for production

Buyer style codes and a photo catalogue

Coming: The buyer's own style number on every document, and a photo catalogue and line sheets with FOB price, minimum order, carton size and volume — printed per buyer or for a trade fair such as IHGF Delhi

FOB and CIF costing in the buyer's currency

Coming: Cost a piece up to FOB and CIF — material, artisan rate, finishing, packing, inland freight, clearing and ocean freight spread by volume — at an exchange rate with a safety margin

Export proforma, payment terms and letters of credit

Coming: Proformas in dollars, euros or pounds; advance, LC, DP and DA terms; each letter of credit tracked to its expiry and latest shipment date, with discrepancies caught before the papers go to the bank

Artisans and clusters

Coming: Material issued to karigars and cluster contractors by weight or piece, pieces received back from each, loss accounted for, and the piece-rate payable worked out, advances included

Buyer and third-party inspection

Coming: Inline and final inspections booked by the buyer's QA or an agency, sampled to AQL, defects with photos, re-inspections, and the certificate kept with the shipment

Carton packing list and container loading

Coming: Carton-wise packing with weights, sizes and volume, how full a 20ft, 40ft or 40ft high-cube container will be, and shipping marks and carton labels in each buyer's format

Craft export certificates

Coming: Certificate of origin, GSP Form A where it applies, fumigation and ISPM-15 heat treatment for wood, and phytosanitary certificates — tracked per shipment beside the commercial invoice and packing list

Export registrations and incentives

Coming: Your IEC, your EPCH membership certificate and its expiry, the yearly LUT, and RoDTEP and duty drawback claimed per shipping bill and followed until credited

Export proceeds realised on time

Coming: Every export invoice followed to its bank realisation certificate, part payments and EEFC credit included, with a warning well before the nine-month deadline

Buyer compliance and material tests

Coming: Social audits such as BSCI and Sedex, FSC chain of custody for wood, and material tests such as REACH, Prop 65 and CPSIA with their expiry dates — asked for per buyer and checked before anything ships

Natural variation by lot

Coming: Shade, grain and finish recorded per lot with photos and set against the approved sample, so the buyer sees the lot before it is packed

A season calendar

Coming: Each buyer's seasons and the fair dates, with sample, approval, inspection and ex-factory deadlines worked back from the ship date

A handicraft starter pack

Coming: A new workspace that starts with the units, materials, processes and export terms a craft exporter already uses — brass, mango wood and sheesham; casting, polishing, lacquer and carving

A coverage number, measured and only allowed to rise

Coming: We measure how much of the product our automated tests actually exercise, publish nothing we have not measured, and refuse any release that lowers it — working up to every line of the business logic

Every rupee checked

Coming: Every document that touches the books tested to post a balanced entry with the paise rounded correctly, and our own subscription billing tested for renewals, upgrades and two payment confirmations arriving at the same moment

Compliance at its boundaries

Coming: Returns, input credit matching, challan numbering and job-work reports tested exactly where they turn: the B2CL threshold, the last day of the financial year, a credit note carrying an invoice's number

Stock that always adds up

Coming: Units of measure, lots by expiry, serial numbers, FIFO and average valuation, transfers and counts each tested on their own, including the awkward cases such as stock running below zero

Every way into the system tested

Coming: Each web address the product answers on tested against a missing sign-in, another company's account, a forged link, a malformed request, an oversized upload and a repeated order

The small pieces

Coming: Exports that cannot carry a spreadsheet formula into your Excel, page numbers that cannot go out of range, and every email and message template checked

Corner cases as rules, not examples

Coming: Thousands of generated cases for the rules that must always hold — a journal always balances, tax always adds up to the total — plus midnight in India, year end, leap days, Hindi names and two people pressing the same button