What Cling Works does today, and what’s next.

Finished, semi-finished, raw material

Categories, brands, models, variants

Attributes: size, colour, grade, thickness, material

Multiple UoMs and conversions

SKU, barcode, HSN/SAC, GST

GST rate by date

Images, drawings, specifications

Standard, dealer and customer-specific prices

Batch, serial, heat and lot tracking

Alternatives and substitutes

Live today: Ranked alternatives with conversion on the product, and a swap on a single job

Coming: Offered automatically when something is short

MOQ and packaging configuration

Lead and customer database

Next: Lead stages and merging duplicate buyers

Enquiries from web, email, WhatsApp, calls, salespeople

Next: Salespeople log enquiries by voice note from their phone

Requirements and product configuration

Live today: Enquiry lines carry material, finish, specification, drawing reference and target price

Coming: Configuring a product straight from the enquiry

Follow-up reminders and activities

Opportunity pipeline and expected value

Salesperson, territory and source

Dealer, distributor, architect, consultant relationships

Document and communication history

Next: One timeline per customer across enquiries, quotes, orders and invoices

Lost-enquiry reason analysis

Next: Loss analysis by product, territory, salesperson and competitor

Outbound prospecting: find buyers and write to them first

Live today: Search the map for the trade and towns you sell to, read each company's own website for the address it publishes, approve the list yourself, then send up to three emails from your own mailbox — every one with a one-click unsubscribe. Anyone who answers becomes a qualified enquiry in your inbox.

Coming: OpenStreetMap as a second, free source; bounced addresses dropped automatically; WhatsApp once a buyer has opted in

Cost from material, labour, machine, overhead

Next: Separate labour and machine rates; cost from a chosen BOM version

Product configurator (dimensions, material, specs)

Standard and custom quotations

Next: Quote standard items straight from a price list

Multiple revisions

Discount and margin approval

Next: Discount limits by role and multi-level approval

Customer-specific price lists

Freight, installation, taxes, other charges

Drawings and documents attached

Live today: Files kept with the quote, and the quote PDF

Coming: Choosing which files go out with the quote email

Validity and commercial terms

Next: A library of payment, delivery and warranty clauses

Proforma invoice

Quote to sales order

Approval workflow for low margin

Next: A required reason, and approval from email or WhatsApp

Multi-currency and export quotes

Live today: Currency, exchange rate and delivery terms recorded on quotes and orders

Coming: Quoting and printing in the buyer's currency, with exchange differences

Direct, dealer, distributor, export, project orders

Live today: The order type follows the buyer and the currency

Coming: Its own numbering and required fields per type

Confirmation and customer PO attachment

Live today: The buyer's order number, date and the document itself

Coming: A printed order acknowledgement

Advance-payment requirement

Credit-limit and overdue checks

Availability and delivery-date calculation

Next: Dates worked out from factory capacity

Make-to-stock / make-to-order

Live today: Each item carries how it is made and sourced

Coming: Planning that follows the policy by itself

Partial fulfilment

Amendments and revision history

Cancellation and hold

Promised versus actual delivery

Order-wise profitability

Next: Actual margin from what the job really cost

Multi-level BOM

Standard, configurable, order-specific BOMs

Live today: A standard recipe per product, and a job's own materials can be changed without touching it

Coming: Recipes that build themselves from the options a customer picked

Raw materials, consumables, packaging

Routing and operations

Live today: Operations in order, each on a work centre, with its own quality checks

Coming: A second route when the first one is full

Work-centre and machine requirements

Standard labour and machine time

Drawings, CAD files, specifications

Live today: Drawings and specifications on the product, and written instructions on each operation

Coming: A drawing revision attached to a single operation

Version control and effective dates

Engineering change requests

Material substitution with approval

Make versus buy

By-products, co-products, scrap definitions

Live today: By-products and co-products come out of the job and into the store

Coming: Share the job's cost across co-products

BOM costing and comparison

Sales-order-driven planning

Forecast-based planning

Master production schedule

Material requirements planning

Automatic production-order generation

Capacity by machine, work centre, workforce

Live today: Capacity from the real shift calendar, with machines counted as parallel capacity

Coming: People's availability, once the workforce module lands

Production calendar and shifts

Order prioritisation

Machine-loading schedule

Live today: A timeline of every scheduled operation, late ones in red

Coming: Drag a bar to move a job

Material availability check

Bottleneck identification

Planned versus actual dates

Rescheduling for delays and rush orders

Live today: Move one job's date and see which customer promises it breaks

Coming: Push or pull a whole chain of jobs at once

Subcontracting planning

Live today: Operations can be marked as sent out, and the plan suggests them

Coming: Turn a send-out suggestion straight into a job work order

Work orders and job cards

Operation-wise tracking

Employee and machine assignment

Next: Operators signing in on the kiosk with a PIN

Material issue and return

Quantity, rejection and rework

Start, pause, complete

Real-time WIP

QR/barcode job tracking

Coming: Scan a job card and a badge to start and stop work

Operator tablet interface

Next: Keeps working when the network drops

Machine downtime and reasons

Shift-wise reporting

Actual material, labour, machine consumption

Scrap and wastage

Supervisor approvals

Live today: Extra material and substitutions need approval; rework needs a supervisor

Coming: Sign-off on finishing a job

Digital instructions and drawings

Live today: Written instructions for each operation on the kiosk

Coming: Drawings on the kiosk too

Purchase requisitions

Supplier enquiries and RFQs

Live today: One enquiry to as many suppliers as you like, with their answers captured line by line

Coming: Sent by email, answered by the supplier on a private link

Supplier quotation comparison

POs and approval workflow

Live today: Purchase orders that need approval above a value, and are checked against the budget

Coming: Amend an order after it has gone to the supplier

Rate contracts and blanket POs

Delivery schedules

Live today: One expected date per order

Coming: A delivery date for each line, with reminders

Supplier prices and lead times

Receipt against PO

Short, excess and damaged receipts

Live today: Short and rejected quantities recorded at the gate

Coming: Tolerance for excess, damage reasons, and the debit note raised for you

Purchase returns

Subcontracting orders

Next: ITC-04 tables 5B and 5C, and job charges in costing

Import purchasing and landed cost

Live today: Freight, duty and clearing spread over a receipt so stock carries what it really cost

Coming: Buying in a foreign currency

Supplier performance and rating

Purchase budget control

Multiple warehouses, stores, factories

Live today: One site with a main store, finished goods, work in progress, scrap, rejected, quality hold, stock at each job worker and goods out on challan

Coming: A store at each factory, counted separately

RM, WIP, FG and scrap inventory

Bin and rack locations

Batch, lot and serial tracking

Live today: Lots and serial numbers on every stock movement, issued first-expiry-first-out, with a full family tree and test certificates

Coming: Choose the exact lot or serial when issuing and dispatching

Barcode and QR operations

Live today: Barcode and QR labels for items and lots, and scan-to-find in search

Coming: Scan to receive, issue, move, count and dispatch

Reservation against sales or production

Goods receipt and material issue

Warehouse transfers

Physical counting and adjustment

Reorder levels and safety stock

Slow-moving, non-moving, ageing

Shelf life and expiry

Live today: Expiry dates on lots, the soonest-expiring issued first, and a warning to the storekeepers a month before

Coming: Expired stock blocked from being issued

Traceability purchase → finished product

Valuation: FIFO, weighted average, standard

Packaging and pallet tracking

Incoming inspection

In-process inspection

Final inspection

Product- and operation-specific parameters

Sampling plans and tolerances

Live today: Sample sizes by everything, a fixed number, a percentage or a square-root rule, with tolerance bands

Coming: Standard acceptance tables with switching rules

Checklists

Pass, reject, hold, conditional acceptance

Non-conformance reports

Rework and corrective action

Supplier quality

Calibration schedules

Test certificates and reports

Complaints and CAPA

Batch/serial traceability

Dispatch planning by readiness

Pick lists and packing lists

Package, carton, pallet, weight

Delivery challans

Next: Turn a sales challan into its tax invoice

Transporter and vehicle

Freight calculation

Route and trip management

E-way bill and shipping documents

Live today: E-way bill data ready to upload, and the number recorded

Coming: E-way bills generated directly from the dispatch

Export documents

Coming: Commercial invoice, export packing list and shipping bill data

Partial and consolidated dispatch

Live today: Part of an order can go now and the rest later; one vehicle can carry several orders

Coming: One delivery note covering several orders

Proof of delivery

Shipment tracking

Live today: Each delivery note carries its own trail, updated as the vehicle moves

Coming: Courier tracking links, updated automatically

Installation scheduling

Dispatch versus promised date

Live today: Promised dates and dispatch dates recorded

Coming: On-time-in-full reporting

Dealer/distributor onboarding

Territory and area assignment

Dealer price lists and discounts

Dealer ordering portal / app

Credit limits and outstanding

Stock visibility by dealer

Primary and secondary sales

Targets and schemes

Rebates, incentives, commissions

Live today: What each dealer earned from a scheme, worked out from their real orders and settled by credit note

Coming: Commission for your own salespeople

Claims and returns

Distributor → retailer movement

Beat and visit planning

Geo-tagged visits and order capture

Own B2B/B2C ordering portal

Catalogue and real-time pricing

Customer login and order history

Amazon, Flipkart, marketplaces

Live today: An open connector any marketplace can send orders to, with duplicates ignored

Coming: Ready-made connectors for the big marketplaces

Shopify / WooCommerce

Live today: The same connector works for a webstore

Coming: A ready-made storefront connector

Marketplace inventory sync

Order import and invoice generation

Payment reconciliation

Returns and refunds

Live today: Refunds go out as credit notes

Coming: A return from a channel handled like any other return

Channel-wise profitability

GST-compliant invoicing

Next: Invoicing from several GST registrations

E-invoice and e-way bill integration

Live today: E-invoice and e-way bill data ready to upload; IRN recorded

Coming: Generated directly with the government portals

Customer and supplier ledgers

Next: A statement of account you can send as a PDF

Receivables and payables

Receipts and payments

Bank reconciliation

Credit and debit notes

Advance and milestone payments

Live today: Part invoicing, and advances recorded against an order with a receipt

Coming: GST on advances, adjusted when the invoice is raised

Cost and profit centres

General ledger, P&L, balance sheet

TDS/TCS

Live today: Tax deducted on money in and on what you pay suppliers, ready for the return

Coming: The quarterly files and certificates themselves

Multi-currency

Live today: Exchange rates by currency and date

Coming: Invoices in another currency, with the gain or loss when they settle

Export accounting

Coming: Exports under LUT or bond, with the shipping bill against the invoice

Zoho Books, Tally integration

Live today: Export invoices to Tally

Coming: Two-way Tally sync and a Zoho Books connector

Profitability by order, product, customer, channel

Standard versus actual cost

Material, labour, machine, overhead costing

Next: Machine time and overheads absorbed into the job

Job/order-wise costing

BOM cost roll-up

Scrap and wastage cost

Subcontracting and freight cost

Live today: Freight and duty carried in the cost of the stock they brought in

Coming: Job-work charges allocated to the job that was sent out

Landed purchase cost

Customer and product margin

Quotation versus actual margin

Variance analysis

Next: Price variance between the bill and the order

Contribution margin and break-even

Sales returns and replacement

Return-material authorisation

Warranty registration

Serial-number warranty validation

Complaint tickets

Installation and commissioning

Preventive-maintenance schedules

Field engineer assignment

Spare-parts consumption

Repair estimates and job cards

Live today: A job carries its parts and its time, and warranty decides who pays

Coming: An estimate the customer approves before the work starts

AMC management

Service history and feedback

Root-cause and repeat-failure analysis

Preventive maintenance

Breakdown maintenance

Checklists

Spare-part inventory

Machine service history

Downtime and reason analysis

Maintenance alerts

Next: Reminders by email and WhatsApp

Meter- or usage-based maintenance

OEE and utilisation

Employee records

Attendance, shifts, overtime

Next: Importing from a biometric machine

Skills and certifications

Next: An operation that can't start without the skill

Production incentives

Leave and payroll integration

Next: A direct connection to payroll software

Contractor and temporary workers

Live today: Contractors with a day rate, and their workers on the roll

Coming: Billing the contractor from attendance

Assignment to machines and job cards

Productivity by employee, team, shift

Safety incidents and training

Headcount and attrition reporting

Sales, orders, collections

Enquiry-to-order conversion

Next: By salesperson and territory

Pending quotations and follow-ups

Production plan versus actual

Delayed sales and production orders

Material shortages

Machine utilisation and downtime

Rejection, rework, scrap

Inventory value and ageing

Receivables and credit exposure

Purchase and supplier performance

Product and customer profitability

On-time delivery

Dealer and salesperson performance

Daily factory summary

Role-based access

Next: Custom roles

Maker-checker and approvals

Branch, factory, company-level access

Next: Limiting someone to one factory's stock as well

Configurable numbering

Audit trail for important changes

Next: A searchable audit log

Approve from web, mobile, email, WhatsApp

Next: Approving from WhatsApp

Notifications and escalations

Document templates

Next: Your own letterhead and editable layouts

Custom fields and statuses

Data import/export

Next: Import opening stock, BOMs, open orders and balances

API and webhooks

Next: Creating orders and invoices through the API too

Automated backup and activity logs

Multi-company, multi-branch, multi-factory

Moving in from Tally, Busy or a spreadsheet

Next: Open invoices and bills from Tally's vouchers, not only the balances

GST returns ready to file

Next: Proven against the government's own offline tool on a live filing

Input credit matched against the portal

Next: The portal's own API, so the month arrives without a download

Quotes and invoices sent on WhatsApp

Next: An approved template carrying the document, so even a first message can take the PDF

A phone app for the people not at a desk

Coming: Approvals, a new enquiry captured as a photo or a voice note, and where an order has got to — on the phone of whoever is not sitting at a desk. The full app for every role follows in the Mobile app phase.

Scan to act

Next: Booking the stock move from the scan itself

Hindi, and the languages your floor speaks

Next: More of the product in those languages, if your people ask for it

Sign in with Google or Microsoft

Next: SAML and automatic provisioning, for companies whose IT department asks for them by name

A payment link on every invoice

Next: Cards and netbanking, which need a payment gateway account

What a buyer's IT department asks for

Next: A signed security questionnaire and an independent penetration test

Proof it is working, in your own numbers

Next: A PDF of it for a board pack

Your data, under your own rules

Next: A consent record per buyer, and an erasure request that works end to end

A home screen for each role

Coming: The app opens on your own work — the storekeeper on goods waiting at the gate, the supervisor on the floor, the owner on what needs a decision — and installs from the browser with no store needed

Owner and approver on the phone

Coming: Approvals with the document behind them, today's exceptions and the daily summary, with a notification the moment something is waiting for you

Sales on the road

Coming: Capture an enquiry as a photo of the drawing or a voice note, see the customer's whole history, resend a quote, and check in to a visit on your beat by location

Stores and goods receipt on the phone

Coming: Receive goods against the purchase order with photos, release from quality hold, issue to a job and count stock by scanning — even where there is no signal

Shop floor on the phone, in the floor's language

Coming: The supervisor's board, downtime and shift report; the operator's own job card, scrap and attendance in Hindi, Marathi, Gujarati or Tamil — working offline

Dispatch and drivers

Coming: Pick and pack by scan, the trip's stops, and proof of delivery with a photo, signature or code, the place and the time — saved even without a signal

Service engineers in the field

Coming: Today's service and maintenance-contract visits, warranty looked up by scanning the serial plate, spares used, photos and the customer's sign-off — offline on site

Accounts and people on the phone

Coming: What is due today with a payment link to share, receipts and bill approvals; leave applied for and approved, attendance and safety incidents with photos

Works without a signal

Coming: What you record offline is kept on the phone and saved when the signal returns, never twice; anything that can no longer be saved is shown to you with your entry intact, not lost

Devices you can see and sign out

Coming: Every phone signed in to your workspace listed, signed out from the office in one click, with everything it held wiped; nothing from one workspace is ever kept on a phone after switching to another

Dealers ordering from their phone

Coming: Your dealer portal on the dealer's home screen with its own icon, and reordering from what they bought last time

Android and iPhone store apps

Coming: A listing on the Play Store and the App Store, with native scanning and background upload — if customers need it beyond the installable app

Samples for each buyer, to approval

Coming: Every sample per buyer and style with its photos, swatches, lab dips and finish panels, the buyer's comments round by round, the cost and the courier — and the approved one kept as the reference for production

Buyer style codes and a photo catalogue

Coming: The buyer's own style number on every document, and a photo catalogue and line sheets with FOB price, minimum order, carton size and volume — printed per buyer or for a trade fair such as IHGF Delhi

FOB and CIF costing in the buyer's currency

Coming: Cost a piece up to FOB and CIF — material, artisan rate, finishing, packing, inland freight, clearing and ocean freight spread by volume — at an exchange rate with a safety margin

Export proforma, payment terms and letters of credit

Coming: Proformas in dollars, euros or pounds; advance, LC, DP and DA terms; each letter of credit tracked to its expiry and latest shipment date, with discrepancies caught before the papers go to the bank

Artisans and clusters

Coming: Material issued to karigars and cluster contractors by weight or piece, pieces received back from each, loss accounted for, and the piece-rate payable worked out, advances included

Buyer and third-party inspection

Coming: Inline and final inspections booked by the buyer's QA or an agency, sampled to AQL, defects with photos, re-inspections, and the certificate kept with the shipment

Carton packing list and container loading

Coming: Carton-wise packing with weights, sizes and volume, how full a 20ft, 40ft or 40ft high-cube container will be, and shipping marks and carton labels in each buyer's format

Craft export certificates

Coming: Certificate of origin, GSP Form A where it applies, fumigation and ISPM-15 heat treatment for wood, and phytosanitary certificates — tracked per shipment beside the commercial invoice and packing list

Export registrations and incentives

Coming: Your IEC, your EPCH membership certificate and its expiry, the yearly LUT, and RoDTEP and duty drawback claimed per shipping bill and followed until credited

Export proceeds realised on time

Coming: Every export invoice followed to its bank realisation certificate, part payments and EEFC credit included, with a warning well before the nine-month deadline

Buyer compliance and material tests

Coming: Social audits such as BSCI and Sedex, FSC chain of custody for wood, and material tests such as REACH, Prop 65 and CPSIA with their expiry dates — asked for per buyer and checked before anything ships

Natural variation by lot

Coming: Shade, grain and finish recorded per lot with photos and set against the approved sample, so the buyer sees the lot before it is packed

A season calendar

Coming: Each buyer's seasons and the fair dates, with sample, approval, inspection and ex-factory deadlines worked back from the ship date

A handicraft starter pack

Coming: A new workspace that starts with the units, materials, processes and export terms a craft exporter already uses — brass, mango wood and sheesham; casting, polishing, lacquer and carving

A coverage number, measured and only allowed to rise

Coming: We measure how much of the product our automated tests actually exercise, publish nothing we have not measured, and refuse any release that lowers it — working up to every line of the business logic

Every rupee checked

Coming: Every document that touches the books tested to post a balanced entry with the paise rounded correctly, and our own subscription billing tested for renewals, upgrades and two payment confirmations arriving at the same moment

Compliance at its boundaries

Coming: Returns, input credit matching, challan numbering and job-work reports tested exactly where they turn: the B2CL threshold, the last day of the financial year, a credit note carrying an invoice's number

Stock that always adds up

Coming: Units of measure, lots by expiry, serial numbers, FIFO and average valuation, transfers and counts each tested on their own, including the awkward cases such as stock running below zero

One workspace never sees another's

Live today: Every table that holds a company's data is checked to carry the database rule that keeps companies apart

Coming: A test that tries to reach another company's records through every part of the product, and proves each attempt is refused — including background jobs, the API and suspended accounts

Outreach that stops when told

Live today: The sending engine, the rotation between mailboxes and the sending window are tested

Coming: Every combination of pause, sending window and mailbox limit tested to hold the mail, forged unsubscribe links refused, and no address ever written to twice

Every way into the system tested

Coming: Each web address the product answers on tested against a missing sign-in, another company's account, a forged link, a malformed request, an oversized upload and a repeated order

The small pieces

Coming: Exports that cannot carry a spreadsheet formula into your Excel, page numbers that cannot go out of range, and every email and message template checked

Corner cases as rules, not examples

Coming: Thousands of generated cases for the rules that must always hold — a journal always balances, tax always adds up to the total — plus midnight in India, year end, leap days, Hindi names and two people pressing the same button

Every screen opens, and the suite stays fast

Live today: Every main journey, from enquiry to invoice, is run in a real browser before each release

Coming: Every screen in every module opened automatically before each release, with the checks kept fast enough to run on every change